What does the waol.exe file do?
The waol.exe process is also known as AOL Software and is a part of waol. This software is produced by AOL (www.aol.com). An outdated or faulty version of waol.exe can cause problems for your computer, ranging from slowness to error messages like these:
- AOL Software has stopped working. Windows is checking for a solution to the problem... (Windows 11, 10, 7)
- AOL Software has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. (Windows 11, 10, 7)
- waol.exe has encountered a problem and needs to close.
- Access violation at address FFFFFFFF in module waol.exe. Read of address 00000000.
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What you should know about waol.exe AOL Software
waol.exe is not a Windows system file and is known to frequently cause computer problems. Waol.exe is found in a subdirectory of "C:\Program Files" - mainly C:\Program Files (x86)\AOL Desktop 9.7\ respectively C:\Program Files\America Online 9.0\.
Frequently occurring are file sizes such as 72,048 bytes (27% of all these files), 41,296 bytes as well as 6 other variants.
It does not contain any exact product information, as would normally be expected today. The file does not come from Microsoft and is not part of the operating system. The original file has been signed by a trusted signature authority. This lets you check your copy to see if it is a counterfeit. This waol.exe process does not appear as a visible window, but only in Task Manager.
For this reason, 44% of all experts consider this file to be a possible threat. The probability that it can cause harm is high.
If you see this file on your hard drive or in Windows Task Manager, please make sure that it is not a malicious variant. It's a fact that many trojans try to cloak their true identity by calling themselves waol.exe. With the above information or by using tools like Security Task Manager you can determine if, in your case, the file is an undesirable variant.
What do other computer users say about waol?
AOL - ISP (further information...) Belial | |
Its AOL. Have some respect. (further information...) Billy Bradshaw | |
its a keylogger that records your key strokes and mouse move movements (further information...) mark hamill | |
Part of AOL Startup program steve c | |
keeps my computers from running Albert Hoser |
Summary: 6 users consider waol.exe essential and should not be removed. However, 5 users consider this to be a suspicious process and would like to get rid of it. For this reason, 7 users have already removed waol.exe. source: file.net
How to uninstall waol
To remove AOL Software from your computer, please follow the manual instructions below.
- Click the Windows Start Button. You can find it in the lower-left corner of the taskbar.
- Type 'uninstall'.
- Click Add or remove programs.
- Now locate waol in the list of displayed applications.
- Click the program, and then click Uninstall.


How to check if waol.exe (AOL Software) was uninstalled completely
After uninstalling, restart your computer. Then open Windows Explorer and check if a folder with the software name still exists under C:\Program Files. Also, check the Registry for remnants of AOL Software. To do this, start Regedit, then look under HKEY_LOCAL_MACHINE > Software for: AOL Software or the name of the producer. Keep in mind that only a computer professional should delete entries in the Windows Registry directly.
Last but not least
If Windows is not working properly, startup is slow, or waol.exe is causing problems, a good Windows diagnostic tool may help. This is especially effective when it comes to older computers that have accumulated vast quantities of "garbage data" as the result of many software installs and uninstalls.
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