What does the SysInfoCap.exe file do?
The SysInfoCap.exe process is also known as HP System Info HSA Service and is a part of SysInfoCap. This software is produced by HP (www.hp.com). An outdated or faulty version of SysInfoCap.exe can cause problems for your computer, ranging from slowness to error messages like these:
- HP System Info HSA service has stopped working. Windows is checking for a solution to the problem... (Windows 11, 10, 7)
- HP System Info HSA service has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. (Windows 11, 10, 7)
- SysInfoCap.exe has encountered a problem and needs to close.
- Access violation at address FFFFFFFF in module SysInfoCap.exe. Read of address 00000000.
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What you should know about SysInfoCap.exe HP System Info HSA service
SysInfoCap.exe is not part of Windows, but it is important nonetheless. SysInfoCap.exe is found in a subdirectory of C:\Windows\System32.
Frequently occurring are file sizes such as 449,808 bytes (10% of all these files), 516,880 bytes as well as 30 other variants.
It is the service "HPSysInfoCap".
The original file has a digital certificate (see its file properties). The SysInfoCap file is not part of the Windows operating system. The program executes in the background, and can only be terminated using Windows Task Manager. The original file was created by Microsoft. The file itself can therefore be considered trustworthy. This file contains no information about the producer or the version.
For this reason, 16% of all experts consider this file to be a possible threat. The probability that it can cause harm is high.
A SysInfoCap.exe file has a 37% certainty of being dangerous if it is found in a subdirectory of "C:\Program Files". In this case, the file size is usually 755,192 bytes (23% of all these files), 733,760 bytes as well as 7 other variants. The producer of the file is registered with a certificate authority. This confirms the genuineness of the file. The file is no part of Microsoft Windows. This SysInfoCap program does not appear as a visible window, but only in Task Manager. This file contains no information about the producer or the version.
If you see this file on your hard drive or in Windows Task Manager, please make sure that it is not a malicious variant. It's a fact that many trojans try to cloak their true identity by calling themselves SysInfoCap.exe. With the above information or by using tools like Security Task Manager you can determine if, in your case, the file is an undesirable variant.
What do other computer users say about SysInfoCap?
The file spreads very slowly and does not often make an appearance. Therefore, feedback from other users is not yet available.
Summary: source: file.net
How to uninstall SysInfoCap
To remove HP System Info HSA service from your computer, please follow the manual instructions below.
- Click the Windows Start Button. You can find it in the lower-left corner of the taskbar.
- Type 'uninstall'.
- Click Add or remove programs.
- Now locate SysInfoCap in the list of displayed applications.
- Click the program, and then click Uninstall.


How to check if SysInfoCap.exe (HP System Info HSA service) was uninstalled completely
After uninstalling, restart your computer. Then open Windows Explorer and check if a folder with the software name still exists under C:\Program Files. Also, check the Registry for remnants of HP System Info HSA service. To do this, start Regedit, then look under HKEY_LOCAL_MACHINE > Software for: HP System Info HSA service or the name of the producer. Keep in mind that only a computer professional should delete entries in the Windows Registry directly.
Last but not least
If Windows is not working properly, startup is slow, or SysInfoCap.exe is causing problems, a good Windows diagnostic tool may help. This is especially effective when it comes to older computers that have accumulated vast quantities of "garbage data" as the result of many software installs and uninstalls.
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