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What does the sprtcmd.exe file do?

The sprtcmd.exe process is also known as Dell Support Center Updates or, as the case may be, Verizon Download Manager and is a part of SupportSoft sprtcmd or, as the case may be, Dell Support Center. This software is produced by SupportSoft (www.supportsoft.com). An outdated or faulty version of sprtcmd.exe can cause problems for your computer, ranging from slowness to error messages like these:

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What you should know about sprtcmd.exe Dell Support Center Updates

sprtcmd.exe is not a Windows system file and is known to frequently cause computer problems. The file sprtcmd.exe is found in a subdirectory of "C:\Program Files". Frequently occurring are file sizes such as 206,064 bytes (45% of all these files), 206,120 bytes, 202,560 bytes, 202,544 bytes or, as the case may be, 198,704 bytes.
The producer of the file is registered with a certificate authority. This confirms the genuineness of the file. The original file is digitally signed. Check your file. The sprtcmd file is not part of the Windows operating system. This sprtcmd program does not appear as a visible window, but only in Task Manager. File properties have not been internally documented by the producer or developer. Windows starts the process each time that the computer boots up (Registry: MACHINE\Run, Run). Sprtcmd.exe is capable of monitor other applications. For this reason, 24% of all experts consider this file to be a possible threat. The probability that it can cause harm is high.

If you see this file on your hard drive or in Windows Task Manager, please make sure that it is not a malicious variant. It's a fact that many trojans try to cloak their true identity by calling themselves sprtcmd.exe. With the above information or by using tools like Security Task Manager you can determine if, in your case, the file is an undesirable variant.

What do other computer users say about sprtcmd?

For Dell Support
Phil
I found this file in C:\Program Files\Dell Support Center\bin
RL Applegate
Also used as AT&T Self Support Tool (further information...)
I have a Dell Inspiron running the Dell Support Center software [SupportSoft Sprocket Service (dellsupportcenter)... C:\Program Files\Dell Support Center\bin\sprtsvc.exe /service /p dellsupportcenter], could these to files in that run side by side in Windows Task manager be related???
Spirit of Daniel
On my machine it was Comcast's Desktop Doctor. Not dangerous, just proprietary and ridiculous.
Perrydalian

Summary: 7 users consider sprtcmd.exe essential and should not be removed. 8 users consider it harmless. However, 5 users consider this to be a suspicious process and would like to get rid of it. For this reason, 2 users have already removed sprtcmd.exe. source: file.net

How to uninstall SupportSoft sprtcmd or Dell Support Center

To remove Dell Support Center Updates from your computer, please follow the manual instructions below.

  1. Click the Windows Start Button. You can find it in the lower-left corner of the taskbar.
  2. Type 'uninstall'.
  3. Click Add or remove programs.
  4. Now locate SupportSoft sprtcmd or Dell Support Center in the list of displayed applications.
  5. Click the program, and then click Uninstall.
Remove software in Windows 11/10
sprtcmd.exe Dell Support Center Updates fix

How to check if sprtcmd.exe (Dell Support Center Updates) was uninstalled completely

After uninstalling, restart your computer. Then open Windows Explorer and check if a folder with the software name still exists under C:\Program Files. Also, check the Registry for remnants of Dell Support Center Updates. To do this, start Regedit, then look under HKEY_LOCAL_MACHINE > Software for: Dell Support Center Updates or the name of the producer. Keep in mind that only a computer professional should delete entries in the Windows Registry directly.

Last but not least

If Windows is not working properly, startup is slow, or sprtcmd.exe is causing problems, a good Windows diagnostic tool may help. This is especially effective when it comes to older computers that have accumulated vast quantities of "garbage data" as the result of many software installs and uninstalls.

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