What does the HelpPane.exe file do?
The HelpPane.exe process is also known as Microsoft Help and Support and is a part of Microsoft Windows Operating System. This software is produced by Microsoft (www.microsoft.com). An obsolete or defective version of HelpPane.exe can cause problems for your computer that can range from slowness to error messages such as these:
- Microsoft Help and Support has stopped working. Windows is checking for a solution to the problem... (Windows 10, 8, 7)
- Microsoft Help and Support has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. (Windows 10, 8, 7)
- HelpPane.exe has encountered a problem and needs to close.
- Access violation at address FFFFFFFF in module HelpPane.exe. Read of address 00000000.
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What you should know about HelpPane.exe Microsoft Help and Support
HelpPane.exe is part of Windows. The file HelpPane.exe is found in the C:\Windows directory.
Frequently occurring are file sizes such as 994,816 bytes (28% of all these files), 733,696 bytes as well as 7 other variants.
The Windows operating system requires this file. This file has been digitally signed by Microsoft itself to guarantee its authenticity. This HelpPane.exe process does not have a visible window, and does not appear on the taskbar.
For this reason, 5% of all experts consider this file to be a possible threat. The probability that it can cause harm is high.
A HelpPane.exe file has a 46% certainty of being dangerous if it is found in a subdirectory of "C:\Users\USERNAME". In this case, the file size is usually 119,438 bytes. This process is recognizable as a window and also on the taskbar. There is no internal description of the file. This particular software is initiated as part of Windows start-up (Registry: MACHINE\Run, Run, RunOnce). The HelpPane file is not part of the Windows operating system.
If you see this file on your hard drive or in Windows Task Manager, please make sure that it is not a malicious variant. It's a fact that many trojans try to cloak their true identity by calling themselves HelpPane.exe. With the above information or by using tools like Security Task Manager you can determine if, in your case, the file is an undesirable variant.
What do other computer users say about HelpPane?
The file spreads very slowly and does not often make an appearance. Therefore, feedback from other users is not yet available.
Summary: source: file.net
How to uninstall the program
To remove Microsoft Help and Support from your computer, please follow the manual instructions below or use an automatic uninstaller product.
- Click the Windows Start Button. You find it in the lower left corner of the taskbar.
- Type the word uninstall.
- Click Add or remove programs.
- Now locate the program in the list of displayed applications.
- Click the program, and then click Uninstall.


How to tell if HelpPane.exe (Microsoft Help and Support) was uninstalled cleanly
After uninstalling, restart your computer. Then start Windows Explorer and see if there is still a folder with the name of the software under C:\Program Files. Be sure to check the Registry as well for remnants of Microsoft Help and Support. To do this, start "Regedit", then look under "HKEY_LOCAL_MACHINE" > "Software" for Microsoft Help and Support or the name of the producer. Always keep in mind that only a computer professional should ever directly delete entries in the Windows Registry.
What to do if a program does not uninstall
The easiest way to remove any kind of software cleanly and accurately is to use an uninstaller tool. Because the uninstaller automatically creates a backup, there is no risk of anything going wrong.
Last but not least
If Windows not working quite right for you, or if startup is taking a long time, or HelpPane.exe is causing problems for you, a good Windows diagnostic tool may very well help. This is especially effective when it comes to older computers that have accumulated vast quantities of "garbage data" as the result of many software installs and uninstalls.
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