What does the acrotray.exe file do?
The acrotray.exe process is also known as Acrobat Licensing Service and is a part of Adobe Acrobat DC or, as the case may be, Adobe Acrobat XI Pro. This software is produced by Adobe Systems (www.adobe.com). An outdated or faulty version of acrotray.exe can cause problems for your computer, ranging from slowness to error messages like these:
- Acrobat Licensing service has stopped working. Windows is checking for a solution to the problem... (Windows 11, 10, 7)
- Acrobat Licensing service has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. (Windows 11, 10, 7)
- acrotray.exe has encountered a problem and needs to close.
- Access violation at address FFFFFFFF in module acrotray.exe. Read of address 00000000.
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What you should know about acrotray.exe Acrobat Licensing service
acrotray.exe is not part of Windows, but it is important nonetheless. Acrotray.exe is found in a subdirectory of "C:\Program Files".
Frequently occurring are file sizes such as 1,871,344 bytes (9% of all these files), 840,592 bytes as well as 80 other variants.
The acrotray file is no part of Microsoft Windows. This acrotray.exe process is initiated as part of Windows start-up (Registry: MACHINE\Run, MACHINE\User Shell Folders, TaskScheduler).
The producer of the file is registered with a certificate authority. This confirms the genuineness of the file. The program executes in the background, and can only be terminated using Windows Task Manager.
Acrotray.exe is capable of log keyboard entries.
For this reason, 36% of all experts consider this file to be a possible threat. The probability that it can cause harm is high.
A acrotray.exe file has a 54% certainty of being dangerous if it is found in in a subdirectory of the "My Documents" folder. In this case, the file size is usually 2,904,984 bytes. The application is recognizable as a window and also on the taskbar. This file possesses a digital signature from Verisign.com, which should confirm its trustworthiness. This file was developed by a so-called third party provider - and not by Microsoft. This process is initiated as part of Windows start-up (Registry: MACHINE\Run, MACHINE\User Shell Folders, TaskScheduler).
If you see this file on your hard drive or in Windows Task Manager, please make sure that it is not a malicious variant. It's a fact that many trojans try to cloak their true identity by calling themselves acrotray.exe. With the above information or by using tools like Security Task Manager you can determine if, in your case, the file is an undesirable variant.
What do other computer users say about acrotray?
| This background task is installed when you install the full version of Adobe Acrobat. It comes into action when you create PDF files from non Adobe applications through the "Watched Folders" feature of Acrobat Distiller. (further information...) Markus Meyer | |
| I can confim this informations.. AkTiVA | |
| this file consumes a lot of CPU power. sometimes i have to simply walk away and get a cup of coffee (further information...) christo |
Summary: 46 users consider acrotray.exe essential and should not be removed. 5 users consider it harmless. However, 6 users consider this to be a suspicious process and would like to get rid of it. For this reason, 9 users have already removed acrotray.exe. source: file.net
How to uninstall Adobe Acrobat DC or Adobe Acrobat XI Pro
To remove Acrobat Licensing service from your computer, please follow the manual instructions below.
- Click the Windows Start Button. You can find it in the lower-left corner of the taskbar.
- Type 'uninstall'.
- Click Add or remove programs.
- Now locate Adobe Acrobat DC or Adobe Acrobat XI Pro in the list of displayed applications.
- Click the program, and then click Uninstall.
How to check if acrotray.exe (Acrobat Licensing service) was uninstalled completely
After uninstalling, restart your computer. Then open Windows Explorer and check if a folder with the software name still exists under C:\Program Files. Also, check the Registry for remnants of Acrobat Licensing service. To do this, start Regedit, then look under HKEY_LOCAL_MACHINE > Software for: Acrobat Licensing service or the name of the producer. Keep in mind that only a computer professional should delete entries in the Windows Registry directly.
Last but not least
If Windows is not working properly, startup is slow, or acrotray.exe is causing problems, a good Windows diagnostic tool may help. This is especially effective when it comes to older computers that have accumulated vast quantities of "garbage data" as the result of many software installs and uninstalls.
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