What does the XTAgent.exe file do?
The XTAgent.exe process is also known as NetIdentity Service and is a part of NetIdentity or, as the case may be, ZENworks Desktop Management. This software is produced by Novell (www.novell.com). An obsolete or defective version of XTAgent.exe can cause problems for your computer that can range from slowness to error messages such as these:
- NetIdentity service has stopped working. Windows is checking for a solution to the problem... (Windows 10, 8, 7)
- NetIdentity service has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. (Windows 10, 8, 7)
- XTAgent.exe has encountered a problem and needs to close. (Windows XP)
- Access violation at address FFFFFFFF in module XTAgent.exe. Read of address 00000000.
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What you should know about XTAgent.exe NetIdentity service
XTAgent.exe is not part of Windows, but it is important nonetheless. XTAgent.exe is found in a subdirectory of C:\Windows\System32.
The file size is 61,440 bytes.
This process does not have a visible window, and does not appear on the taskbar. XTAgent.exe was developed by a so-called third party provider - and not by Microsoft.
For this reason, 39% of all experts consider this file to be a possible threat. The probability that it can cause harm is high.
If you see this file on your hard drive or in Windows Task Manager, please make sure that it is not a malicious variant. It's a fact that many trojans try to cloak their true identity by calling themselves XTAgent.exe. With the above information or by using tools like Security Task Manager you can determine if, in your case, the file is an undesirable variant.
What do other computer users say about XTAgent?
xtagent.exe belongs to Novell Client for Windows NetIdentity service and part of Novell Networks. John |
Summary: One user judges XTAgent.exe to be an essential file that should not be touched. source: file.net
How to uninstall NetIdentity or ZENworks Desktop Management

To remove NetIdentity service from your computer, please follow the manual instructions below or use an automatic uninstaller product.
- Click the Windows Start Button. In Windows 8, look for Control Panel.
- Click Control Panel.
- Click Uninstall a program.
- Look for NetIdentity or ZENworks Desktop Management in the list of available programs.
- Click Uninstall.
How to tell if XTAgent.exe (NetIdentity service) was uninstalled cleanly
After uninstalling, restart your computer. Then start Windows Explorer and see if there is still a folder with the name of the software under C:\Program Files. Be sure to check the Registry as well for remnants of NetIdentity service. To do this, start "Regedit", then look under "HKEY_LOCAL_MACHINE" > "Software" for NetIdentity service or the name of the producer. Always keep in mind that only a computer professional should ever directly delete entries in the Windows Registry.
What to do if a program does not uninstall
The easiest way to remove any kind of software cleanly and accurately is to use an uninstaller tool. Because the uninstaller automatically creates a backup, there is no risk of anything going wrong.
Last but not least
If Windows not working quite right for you, or if startup is taking a long time, or XTAgent.exe is causing problems for you, a good Windows diagnostic tool may very well help. This is especially effective when it comes to older computers that have accumulated vast quantities of "garbage data" as the result of many software installs and uninstalls.
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