How to get rid of the um VirusSometimes the um file may cloak a virus, for example Symantec found Trojan.Gen.2 or, as the case may be, WS.Reputation.1, as well as Avast found Win32:Malware-gen. If your anti-virus software does not detect a virus, try using a supplementary free Anti-Malware scanner.
Other problems with um.exe
The um.exe process is also known as and is a part of Guardião - Itaú (Version 30 horas). This software is produced by GMGP. An obsolete or defective version of um.exe can cause problems for your computer that can range from slowness to error messages such as these:
- Guardião has stopped working. Windows is checking for a solution to the problem... (Windows 10, 8, 7)
- Guardião has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. (Windows 10, 8, 7)
- um.exe has encountered a problem and needs to close.
- Access violation at address FFFFFFFF in module um.exe. Read of address 00000000.
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What you should know about um.exe Guardião
um.exe is not a Windows system file and is known to frequently cause computer problems. The file um.exe is found in a subdirectory of "C:\Users\USERNAME" or sometimes in a subdirectory of "C:\Program Files".
Frequently occurring are file sizes such as 475,496 bytes (18% of all these files), 776,880 bytes as well as 11 other variants.
There is no internal description of the file. It is no part of Microsoft Windows. This um program is initiated as part of Windows start-up (Registry: Run). This um program does not have a visible window, and does not appear on the taskbar. Um.exe is capable of supervise programs. For this reason, 77% of all experts consider this file to be a possible threat. The probability that it can cause harm is high.
Attention: If you find um.exe on your computer, please scan it with an anti-virus product. If your anti-virus software does not recognize it as being harmful, then please make sure that you have the latest update of the signature file, or check the file online. For this option, you may want to use Security Task Manager. Here, click on the process with the right mouse button and send the file to an online virus scanner.
What do other computer users say about um?
The file spreads very slowly and does not often make an appearance. Therefore, feedback from other users is not yet available.
Summary: source: file.net
How to uninstall Guardião - Itaú
To remove Guardião from your computer, please follow the manual instructions below or use an automatic uninstaller product.
- Click the Windows Start Button. You find it in the lower left corner of the taskbar.
- Type the word uninstall.
- Click Add or remove programs.
- Now locate Guardião - Itaú in the list of displayed applications.
- Click the program, and then click Uninstall.
How to tell if um.exe (Guardião) was uninstalled cleanly
After uninstalling, restart your computer. Then start Windows Explorer and see if there is still a folder with the name of the software under C:\Program Files. Be sure to check the Registry as well for remnants of Guardião. To do this, start "Regedit", then look under "HKEY_LOCAL_MACHINE" > "Software" for Guardião or the name of the producer. Always keep in mind that only a computer professional should ever directly delete entries in the Windows Registry.
What to do if a program does not uninstall
The easiest way to remove any kind of software cleanly and accurately is to use an uninstaller tool. Because the uninstaller automatically creates a backup, there is no risk of anything going wrong.
Last but not least
If Windows not working quite right for you, or if startup is taking a long time, or um.exe is causing problems for you, a good Windows diagnostic tool may very well help. This is especially effective when it comes to older computers that have accumulated vast quantities of "garbage data" as the result of many software installs and uninstalls.
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