What does the TscHelp.exe file do?
The TscHelp.exe process is also known as TechSmith HTML Help Helper and is a part of Snagit or, as the case may be, Camtasia Studio (Version 8). This software is produced by TechSmith (www.techsmith.com). An obsolete or defective version of TscHelp.exe can cause problems for your computer that can range from slowness to error messages such as these:
- TechSmith HTML Help Helper has stopped working. Windows is checking for a solution to the problem... (Windows 10, 8, 7)
- TechSmith HTML Help Helper has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. (Windows 10, 8, 7)
- TscHelp.exe has encountered a problem and needs to close.
- Access violation at address FFFFFFFF in module TscHelp.exe. Read of address 00000000.
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What you should know about TscHelp.exe TechSmith HTML Help Helper
TscHelp.exe is not part of Windows, but it is important nonetheless. TscHelp.exe is found in a subdirectory of "C:\Program Files".
Frequently occurring are file sizes such as 46,080 bytes (60% of all these files), 94,608 bytes or, as the case may be, 94,024 bytes.
The file is no part of Microsoft Windows. You may uninstall the related program using Windows Control Panel. The program executes in the background, and can only be terminated using Windows Task Manager. The file does not supply any version information or other description.
For this reason, 24% of all experts consider this file to be a possible threat. The probability that it can cause harm is high.
If you see this file on your hard drive or in Windows Task Manager, please make sure that it is not a malicious variant. It's a fact that many trojans try to cloak their true identity by calling themselves TscHelp.exe. With the above information or by using tools like Security Task Manager you can determine if, in your case, the file is an undesirable variant.
What do other computer users say about TscHelp?
| I would say it has something to do with Snagit by techsmith Darlene | |
| It's Snag'it (printscreen software) C:\Program Files\TechSmith\SnagIt 7 (further information...) Sharky | |
| Part of Techsmith's SnagIt Frank | |
| Definintely SnagIt Related EG | |
| Snagit program. Good one. |
Summary: 6 users judge TscHelp.exe to be an essential file that should not be touched. One user considers it harmless. source: file.net
How to uninstall Snagit or Camtasia Studio
To remove TechSmith HTML Help Helper from your computer, please follow the manual instructions below or use an automatic uninstaller product.
- Click the Windows Start Button. You find it in the lower left corner of the taskbar.
- Type the word uninstall.
- Click Add or remove programs.
- Now locate Snagit or Camtasia Studio in the list of displayed applications.
- Click the program, and then click Uninstall.
How to tell if TscHelp.exe (TechSmith HTML Help Helper) was uninstalled cleanly
After uninstalling, restart your computer. Then start Windows Explorer and see if there is still a folder with the name of the software under C:\Program Files. Be sure to check the Registry as well for remnants of TechSmith HTML Help Helper. To do this, start "Regedit", then look under "HKEY_LOCAL_MACHINE" > "Software" for TechSmith HTML Help Helper or the name of the producer. Always keep in mind that only a computer professional should ever directly delete entries in the Windows Registry.
What to do if a program does not uninstall
The easiest way to remove any kind of software cleanly and accurately is to use an uninstaller tool. Because the uninstaller automatically creates a backup, there is no risk of anything going wrong.
Last but not least
If Windows not working quite right for you, or if startup is taking a long time, or TscHelp.exe is causing problems for you, a good Windows diagnostic tool may very well help. This is especially effective when it comes to older computers that have accumulated vast quantities of "garbage data" as the result of many software installs and uninstalls.
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