Home > Windows files > tgcmd.exe

What does the tgcmd.exe file do?

The tgcmd.exe process is also known as Support.com Scheduler and Command Dispatcher or, as the case may be, tgcmd Module and is a part of IBM Access Support or, as the case may be, ComcastSUPPORT. This software is produced by SupportSoft (www.supportsoft.com) or, as the case may be, Support.com (www.supportsoft.com). An obsolete or defective version of tgcmd.exe can cause problems for your computer that can range from slowness to error messages such as these:

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What you should know about tgcmd.exe tgcmd.exe

tgcmd.exe is not a Windows system file and is known to frequently cause computer problems. Tgcmd.exe is found in a subdirectory of "C:\Program Files". Frequently occurring are file sizes such as 1,622,016 bytes (66% of all these files), 1,413,120 bytes or, as the case may be, 1,544,192 bytes.
It is no part of Microsoft Windows. The application is receiving or sending data on the LAN (your local network) or on the Internet. This tgcmd.exe process is initiated as part of Windows start-up (Registry: MACHINE\Run, Run). This tgcmd.exe process does not appear as a visible window, but only in Task Manager. Tgcmd.exe is capable of monitor other applications as well as make itself undetectable by other programs. For this reason, 64% of all experts consider this file to be a possible threat. The probability that it can cause harm is high.

If you see this file on your hard drive or in Windows Task Manager, please make sure that it is not a malicious variant. It's a fact that many trojans try to cloak their true identity by calling themselves tgcmd.exe. With the above information or by using tools like Security Task Manager you can determine if, in your case, the file is an undesirable variant.

What do other computer users say about tgcmd?

IBM Support executeable
Monitoring software used by Toshiba, SONY & IBM laptops for tech support. Also used by Comcast in a modified form to monitor cable modem users' browsing habits (ie.spy) and 'phone home' under the euphemism of being support software (further information...)
Showed up after I installed Road Runner medic
jason meadows
This file is pre-installed in Sony Vaio Notebooks.
Used by tech support of various companies

Summary: 15 users judge tgcmd.exe to be an essential file that should not be touched. 5 users consider it harmless. However, 8 users consider this to be a suspicious process and would like to get rid of it. For this reason, 8 users have already deleted tgcmd.exe. source: file.net

How to uninstall IBM Access Support or ComcastSUPPORT

To remove tgcmd.exe from your computer, please follow the manual instructions below or use an automatic uninstaller product.

  1. Click the Windows Start Button. You find it in the lower left corner of the taskbar.
  2. Type the word uninstall.
  3. Click Add or remove programs.
  4. Now locate IBM Access Support or ComcastSUPPORT in the list of displayed applications.
  5. Click the program, and then click Uninstall.
Remove software in Windows 10
tgcmd.exe tgcmd.exe fix

How to tell if tgcmd.exe (tgcmd.exe) was uninstalled cleanly

After uninstalling, restart your computer. Then start Windows Explorer and see if there is still a folder with the name of the software under C:\Program Files. Be sure to check the Registry as well for remnants of tgcmd.exe. To do this, start "Regedit", then look under "HKEY_LOCAL_MACHINE" > "Software" for tgcmd.exe or the name of the producer. Always keep in mind that only a computer professional should ever directly delete entries in the Windows Registry.

What to do if a program does not uninstall

The easiest way to remove any kind of software cleanly and accurately is to use an uninstaller tool. Because the uninstaller automatically creates a backup, there is no risk of anything going wrong.

Last but not least

If Windows not working quite right for you, or if startup is taking a long time, or tgcmd.exe is causing problems for you, a good Windows diagnostic tool may very well help. This is especially effective when it comes to older computers that have accumulated vast quantities of "garbage data" as the result of many software installs and uninstalls.

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