What does the SupportAssistAgent.exe file do?
The SupportAssistAgent.exe process is also known as Service and is a part of Dell SupportAssistAgent. This software is produced by Dell (www.dell.com). An obsolete or defective version of SupportAssistAgent.exe can cause problems for your computer that can range from slowness to error messages such as these:
- Service has stopped working. Windows is checking for a solution to the problem... (Windows 10, 8, 7)
- Service has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. (Windows 10, 8, 7)
- SupportAssistAgent.exe has encountered a problem and needs to close. (Windows XP)
- Access violation at address FFFFFFFF in module SupportAssistAgent.exe. Read of address 00000000.
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What you should know about SupportAssistAgent.exe Service
SupportAssistAgent.exe is not part of Windows, but it is important nonetheless. SupportAssistAgent.exe is found in a subdirectory of "C:\Program Files".
The file size is 19,288 bytes.
This SupportAssistAgent.exe process does not have a visible window, and does not appear on the taskbar. The SupportAssistAgent file possesses a digital signature from Verisign.com, which should confirm its trustworthiness. The original file has been signed by a trusted signature authority. This lets you check your copy to see if it is a counterfeit. It was developed by a so-called third party provider - and not by Microsoft. You can find the file or its related application in Control Panel under Programs. You can then rerun the setup or uninstall the program. SupportAssistAgent.exe appears to be a file that was compressed by an EXE-Packer. This technique is often used by trojans to keep the file size small and also hamper debugging efforts. However, this in itself is not sufficient reason to presume malicious intent, since even well-intentioned, professional software producers take advantage of compressed files. For this reason, 11% of all experts consider this file to be a possible threat. The probability that it can cause harm is high.
If you see this file on your hard drive or in Windows Task Manager, please make sure that it is not a malicious variant. It's a fact that many trojans try to cloak their true identity by calling themselves SupportAssistAgent.exe. With the above information or by using tools like Security Task Manager you can determine if, in your case, the file is an undesirable variant.
What do other computer users say about SupportAssistAgent?
The file spreads very slowly and does not often make an appearance. Therefore, feedback from other users is not yet available.
Summary: source: file.net
How to uninstall Dell SupportAssistAgent
To remove Service from your computer, please follow the manual instructions below or use an automatic uninstaller product.
- Click the Windows Start Button. In Windows 8, look for Control Panel.
- Click Control Panel.
- Click Uninstall a program.
- Look for Dell SupportAssistAgent in the list of available programs.
- Click Uninstall.
How to tell if SupportAssistAgent.exe (Service) was uninstalled cleanly
After uninstalling, restart your computer. Then start Windows Explorer and see if there is still a folder with the name of the software under C:\Program Files. Be sure to check the Registry as well for remnants of Service. To do this, start "Regedit", then look under "HKEY_LOCAL_MACHINE" > "Software" for Service or the name of the producer. Always keep in mind that only a computer professional should ever directly delete entries in the Windows Registry.
What to do if a program does not uninstall
The easiest way to remove any kind of software cleanly and accurately is to use an uninstaller tool. Because the uninstaller automatically creates a backup, there is no risk of anything going wrong.
Last but not least
If Windows not working quite right for you, or if startup is taking a long time, or SupportAssistAgent.exe is causing problems for you, a good Registry Cleaner may very well help. This is especially effective when it comes to older computers that have accumulated vast quantities of "garbage data" as the result of many software installs and uninstalls.
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