How to eliminate srtspx driver problemsThe srtspx.sys (Symantec AutoProtect) file is a Windows driver. Generally, drivers are used by Windows to enable internal components like graphic cards and drives, or external devices, such as printers, backup media or input devices.
Click here to check if you need to update your srtspx driver.
The srtspx.sys process is also known as Symantec AutoProtect and is a part of Symantec Real Time Storage Protection (PEL) or, as the case may be, Symantec Endpoint Protection. This software is produced by Symantec (www.symantec.com). An obsolete or defective version of srtspx.sys can cause problems for your computer that can range from slowness to error messages such as these:
- Symantec AutoProtect has stopped working. Windows is checking for a solution to the problem... (Windows 10, 8, 7)
- Symantec AutoProtect has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. (Windows 10, 8, 7)
- srtspx.sys has encountered a problem and needs to close. (Windows XP)
- Access violation at address FFFFFFFF in module srtspx.sys. Read of address 00000000.
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What you should know about srtspx.sys Symantec AutoProtect
srtspx.sys is not part of Windows, but it is important nonetheless. Srtspx.sys is found in a subdirectory of C:\Windows\System32\drivers.
Frequently occurring are file sizes such as 43,696 bytes (87% of all these files) or, as the case may be, 32,928 bytes.
If necessary, you can manually stop or start this driver in the Device Manager. The Device Manager can be found in Windows Control Panel under Hardware and Sound/Devices and Printers/Device Manager. The driver facilitates access to your computer's hardware and accessories. The application does not appear as a visible window, but only in Task Manager. Srtspx.sys has a digital signature. This confirms that the producer has been registered with a certificate authority. It is unusual for the service not to provide any indication of how and why it is required. Srtspx.sys does not come from Microsoft and is not part of the operating system. The original file is digitally signed. Check your file. srtspx.sys appears to be a file that was compressed by an EXE-Packer. This technique is often used by trojans to keep the file size small and also hamper debugging efforts. However, this in itself is not sufficient reason to presume malicious intent, since even well-intentioned, professional software producers take advantage of compressed files. For this reason, 21% of all experts consider this file to be a possible threat. The probability that it can cause harm is high.
A srtspx.sys file has a 6% certainty of being dangerous if it is found in the C:\Windows\System32\drivers directory. In this case, the file size is usually 43,696 bytes (87% of all these files) or, as the case may be, 25,400 bytes.
You may uninstall the related program using Windows Control Panel. This particular software does not appear as a visible window, but only in Task Manager. The original file is digitally signed. Check your file. The original file has been signed by a trusted signature authority. This lets you check your copy to see if it is a counterfeit. It is unusual for the service not to provide any indication of how and why it is required. The srtspx file does not come from Microsoft and is not part of the operating system.
srtspx.sys appears to be a file that was compressed by an EXE-Packer. This technique is often used by trojans to keep the file size small and also hamper debugging efforts. However, this in itself is not sufficient reason to presume malicious intent, since even well-intentioned, professional software producers take advantage of compressed files.
If you see this file on your hard drive or in Windows Task Manager, please make sure that it is not a malicious variant. It's a fact that many trojans try to cloak their true identity by calling themselves srtspx.sys. With the above information or by using tools like Security Task Manager you can determine if, in your case, the file is an undesirable variant.
What do other computer users say about srtspx?
|I had to disable this driver because I was getting the blue screen of death at windows startup. Disabling the driver fixed that. I was getting a stop code of 0x00000008e at the blue screen of death. |
|Norton Internet Security 2010 Semantec Real Time Storage Protection (PEL) |
|Error also occurs if you have Norton 360 v4 although in my case it may be more rare, mine expires soon so will be getting NIS 2011, hopefully won't re-appear |
Summary: 2 users judge srtspx.sys to be an essential file that should not be touched. source: file.net
How to uninstall Symantec Real Time Storage Protection or Symantec Endpoint Protection
To remove Symantec AutoProtect from your computer, please follow the manual instructions below or use an automatic uninstaller product.
- Click the Windows Start Button. In Windows 8, look for Control Panel.
- Click Control Panel.
- Click Uninstall a program.
- Look for Symantec Real Time Storage Protection or Symantec Endpoint Protection in the list of available programs.
- Click Uninstall.
How to tell if srtspx.sys (Symantec AutoProtect) was uninstalled cleanly
After uninstalling, restart your computer. Then start Windows Explorer and see if there is still a folder with the name of the software under C:\Program Files. Be sure to check the Registry as well for remnants of Symantec AutoProtect. To do this, start "Regedit", then look under "HKEY_LOCAL_MACHINE" > "Software" for Symantec AutoProtect or the name of the producer. Always keep in mind that only a computer professional should ever directly delete entries in the Windows Registry.
What to do if a program does not uninstall
The easiest way to remove any kind of software cleanly and accurately is to use an uninstaller tool. Because the uninstaller automatically creates a backup, there is no risk of anything going wrong.
Last but not least
If Windows not working quite right for you, or if startup is taking a long time, or srtspx.sys is causing problems for you, a good Windows diagnostic tool may very well help. This is especially effective when it comes to older computers that have accumulated vast quantities of "garbage data" as the result of many software installs and uninstalls.