How to eliminate srtsp driver problems
The srtsp.sys (Symantec AutoProtect) file is a Windows driver. Generally, drivers are used by Windows to enable internal components like graphic cards and drives, or external devices, such as printers, backup media or input devices.Click here to check if you need to update your srtsp driver.
The srtsp.sys process is also known as Symantec AutoProtect and is a part of Symantec Real Time Storage Protection. This software is produced by Symantec (www.symantec.com). An obsolete or defective version of srtsp.sys can cause problems for your computer that can range from slowness to error messages such as these:
- Symantec AutoProtect has stopped working. Windows is checking for a solution to the problem... (Windows 10, 8, 7)
- Symantec AutoProtect has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. (Windows 10, 8, 7)
- srtsp.sys has encountered a problem and needs to close. (Windows XP)
- Access violation at address FFFFFFFF in module srtsp.sys. Read of address 00000000.
Free PC Check
Take advantage of our Free Computer Check to identify problems with srtsp.sys
Scan your computer today at no charge with the Windows Repair Tool. This tool helps repair Windows and helps it run faster.
What you should know about srtsp.sys Symantec AutoProtect
srtsp.sys is not part of Windows, but it is important nonetheless. The file srtsp.sys is found in a subdirectory of C:\Windows\System32\drivers.
Frequently occurring are file sizes such as 308,272 bytes (44% of all these files), 307,760 bytes, 325,168 bytes, 574,112 bytes or, as the case may be, 325,680 bytes.
If necessary, you can manually stop or start this driver in the Device Manager. The Device Manager can be found in Windows Control Panel under Hardware and Sound/Devices and Printers/Device Manager. The driver facilitates access to your computer's hardware and accessories.
This process does not have a visible window, and does not appear on the taskbar. The producer of the file is registered with a certificate authority. This confirms the genuineness of the file. For this service - unlike Windows' own system services - there is no good description available. The srtsp file is not part of the Windows operating system. It possesses a digital signature from Verisign.com, which should confirm its trustworthiness.
srtsp.sys appears to be a file that was compressed by an EXE-Packer. This technique is often used by trojans to keep the file size small and also hamper debugging efforts. However, this in itself is not sufficient reason to presume malicious intent, since even well-intentioned, professional software producers take advantage of compressed files.
For this reason, 21% of all experts consider this file to be a possible threat. The probability that it can cause harm is high.
A srtsp.sys file has a 6% certainty of being dangerous if it is found in the C:\Windows\System32\drivers directory. In this case, the file size is usually 279,088 bytes.
You can use Windows Control Panel (Programs icon) to completely remove the software. The program executes in the background, and can only be terminated using Windows Task Manager. The file contains a digital signature from Verisign, a subsidiary of Symantec. Verisign thereby confirms this file's authenticity and integrity. It has a digital signature. This confirms that the producer has been registered with a certificate authority. For this service - unlike Windows' own system services - there is no good description available. It is no part of Microsoft Windows.
srtsp.sys appears to be a file that was compressed by an EXE-Packer. This technique is often used by trojans to keep the file size small and also hamper debugging efforts. However, this in itself is not sufficient reason to presume malicious intent, since even well-intentioned, professional software producers take advantage of compressed files.
If you see this file on your hard drive or in Windows Task Manager, please make sure that it is not a malicious variant. It's a fact that many trojans try to cloak their true identity by calling themselves srtsp.sys. With the above information or by using tools like Security Task Manager you can determine if, in your case, the file is an undesirable variant.
What do other computer users say about srtsp?
can it reboot your computer | |
Norton Internet Security 2010 Symantec Real Time Protection golden | |
t is malware.I deleted it by antimalware in safe mode. KFPR | |
Norton Protection File (further information...) Brandon |
Summary: 2 users judge srtsp.sys to be an essential file that should not be touched. source: file.net
How to uninstall Symantec Real Time Storage Protection

To remove Symantec AutoProtect from your computer, please follow the manual instructions below or use an automatic uninstaller product.
- Click the Windows Start Button. In Windows 8, look for Control Panel.
- Click Control Panel.
- Click Uninstall a program.
- Look for Symantec Real Time Storage Protection in the list of available programs.
- Click Uninstall.
How to tell if srtsp.sys (Symantec AutoProtect) was uninstalled cleanly
After uninstalling, restart your computer. Then start Windows Explorer and see if there is still a folder with the name of the software under C:\Program Files. Be sure to check the Registry as well for remnants of Symantec AutoProtect. To do this, start "Regedit", then look under "HKEY_LOCAL_MACHINE" > "Software" for Symantec AutoProtect or the name of the producer. Always keep in mind that only a computer professional should ever directly delete entries in the Windows Registry.
What to do if a program does not uninstall
The easiest way to remove any kind of software cleanly and accurately is to use an uninstaller tool. Because the uninstaller automatically creates a backup, there is no risk of anything going wrong.
Last but not least
If Windows not working quite right for you, or if startup is taking a long time, or srtsp.sys is causing problems for you, a good Windows diagnostic tool may very well help. This is especially effective when it comes to older computers that have accumulated vast quantities of "garbage data" as the result of many software installs and uninstalls.
Users with an interest in srtsp.sys have also been interested in: shieldtray.exe acwlicon.exe updatemonitor.exe srtsp.sys w32s.386 winvd32.sys msgsvr.exe serviioconsole.exe [index]