What does the sprtsvc.exe file do?
The sprtsvc.exe process is also known as SupportSoft Agent Service or, as the case may be, Dell Support Center (Support Software) and is a part of SupportSoft sprtsvc or, as the case may be, Verizon Download Manager. This software is produced by SupportSoft (www.supportsoft.com) or, as the case may be, Dell (www.dell.com). An obsolete or defective version of sprtsvc.exe can cause problems for your computer that can range from slowness to error messages such as these:
- SupportSoft Agent service has stopped working. Windows is checking for a solution to the problem... (Windows 10, 8, 7)
- SupportSoft Agent service has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. (Windows 10, 8, 7)
- sprtsvc.exe has encountered a problem and needs to close.
- Access violation at address FFFFFFFF in module sprtsvc.exe. Read of address 00000000.
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What you should know about sprtsvc.exe SupportSoft Agent service
sprtsvc.exe is not a Windows system file and is known to frequently cause computer problems. Sprtsvc.exe is found in a subdirectory of "C:\Program Files".
Frequently occurring are file sizes such as 201,968 bytes (45% of all these files), 206,120 bytes as well as 4 other variants.
The producer of the file is registered with a certificate authority. This confirms the genuineness of the file. Sprtsvc.exe contains a digital signature from Verisign, a subsidiary of Symantec. Verisign thereby confirms this file's authenticity and integrity. Sprtsvc.exe was developed by a so-called third party provider - and not by Microsoft. The program executes in the background, and can only be terminated using Windows Task Manager. You may uninstall the related program using Windows Control Panel. Sprtsvc.exe is capable of monitor other applications. For this reason, 14% of all experts consider this file to be a possible threat. The probability that it can cause harm is high.
If you see this file on your hard drive or in Windows Task Manager, please make sure that it is not a malicious variant. It's a fact that many trojans try to cloak their true identity by calling themselves sprtsvc.exe. With the above information or by using tools like Security Task Manager you can determine if, in your case, the file is an undesirable variant.
What do other computer users say about sprtsvc?
|Located here: "C:\Program Files\Dell Support Center\bin". Installed by myself. The script warning from Norton Antivirus is just annoying. (further information...) |
|Nothing apart from it is annoying my processor by going up and down in speed very quickly (i.e 1 sec its 1% usage , next sprtsvc.exe is on 99% OMFG THIS ANNOYS ME |
|why does it use high CPU |
|DELL computers Service Support Software |
|I found this file in a folder for ComCast's Desktop Doctor Software |
|found it in o2 software |
|found in 02 internet software |
Summary: However, one user considers this to be a suspicious process and would like to get rid of it. source: file.net
How to uninstall SupportSoft sprtsvc or Verizon Download Manager
To remove SupportSoft Agent service from your computer, please follow the manual instructions below or use an automatic uninstaller product.
- Click the Windows Start Button. You find it in the lower left corner of the taskbar.
- Type the word uninstall.
- Click Add or remove programs.
- Now locate SupportSoft sprtsvc or Verizon Download Manager in the list of displayed applications.
- Click the program, and then click Uninstall.
How to tell if sprtsvc.exe (SupportSoft Agent service) was uninstalled cleanly
After uninstalling, restart your computer. Then start Windows Explorer and see if there is still a folder with the name of the software under C:\Program Files. Be sure to check the Registry as well for remnants of SupportSoft Agent service. To do this, start "Regedit", then look under "HKEY_LOCAL_MACHINE" > "Software" for SupportSoft Agent service or the name of the producer. Always keep in mind that only a computer professional should ever directly delete entries in the Windows Registry.
What to do if a program does not uninstall
The easiest way to remove any kind of software cleanly and accurately is to use an uninstaller tool. Because the uninstaller automatically creates a backup, there is no risk of anything going wrong.
Last but not least
If Windows not working quite right for you, or if startup is taking a long time, or sprtsvc.exe is causing problems for you, a good Windows diagnostic tool may very well help. This is especially effective when it comes to older computers that have accumulated vast quantities of "garbage data" as the result of many software installs and uninstalls.