What does the sgtray.exe file do?
The sgtray.exe process is also known as Sonic Update Manager or, as the case may be, VERITAS Update Manager and is a part of IBM RecordNow Update Manager. This software is produced by Sonic Solutions (www.sonic.com) or, as the case may be, VERITAS Software (www.veritas.com). An obsolete or defective version of sgtray.exe can cause problems for your computer that can range from slowness to error messages such as these:
- Sonic Update Manager has stopped working. Windows is checking for a solution to the problem... (Windows 10, 8, 7)
- Sonic Update Manager has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. (Windows 10, 8, 7)
- sgtray.exe has encountered a problem and needs to close.
- Access violation at address FFFFFFFF in module sgtray.exe. Read of address 00000000.
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What you should know about sgtray.exe Sonic Update Manager
sgtray.exe is not a Windows system file and is known to frequently cause computer problems. The file sgtray.exe is found in a subdirectory of "C:\Program Files\Public Documents" or sometimes in a subdirectory of "C:\Program Files".
Frequently occurring are file sizes such as 110,592 bytes (75% of all these files) or, as the case may be, 155,648 bytes.
When Windows starts, this process is automatically started at the same time (Registry: MACHINE\Run). The sgtray file is not part of the Windows operating system. To remove the file and its related software from your computer, click Programs in Control Panel This file contains no information about the producer or the version. For this reason, 19% of all experts consider this file to be a possible threat. The probability that it can cause harm is high.
If you see this file on your hard drive or in Windows Task Manager, please make sure that it is not a malicious variant. It's a fact that many trojans try to cloak their true identity by calling themselves sgtray.exe. With the above information or by using tools like Security Task Manager you can determine if, in your case, the file is an undesirable variant.
What do other computer users say about sgtray?
|this thing has strange internet activity. mine hooks up about once every 10 sec. it seems to be looping around my router/firewall & only connecting every few min. It is part of `record now` but I don`t like it & it`s coming out! |
|This file has 711 trojan (Seven Eleven), 711 trojan to IP 126.96.36.199; |
|This is an updater for Sonic RecordNow. |
|causes system to lock up.... |
|This updater for Sonic RecordNow would not stop dialing the internet even when I disabled it in the program, so I removed it from loading in msconfig. Later I tried to remove RecordNow from my computer which screwed things up entirely, so I did a Windows restore, but ever since have had little creeping problems. Stupid program! |
Summary: 8 users judge sgtray.exe to be an essential file that should not be touched. 3 users consider it harmless. However, 6 users consider this to be a suspicious process and would like to get rid of it. For this reason, 10 users have already deleted sgtray.exe. source: file.net
How to uninstall IBM RecordNow Update Manager
To remove Sonic Update Manager from your computer, please follow the manual instructions below or use an automatic uninstaller product.
- Click the Windows Start Button. You find it in the lower left corner of the taskbar.
- Type the word uninstall.
- Click Add or remove programs.
- Now locate IBM RecordNow Update Manager in the list of displayed applications.
- Click the program, and then click Uninstall.
How to tell if sgtray.exe (Sonic Update Manager) was uninstalled cleanly
After uninstalling, restart your computer. Then start Windows Explorer and see if there is still a folder with the name of the software under C:\Program Files. Be sure to check the Registry as well for remnants of Sonic Update Manager. To do this, start "Regedit", then look under "HKEY_LOCAL_MACHINE" > "Software" for Sonic Update Manager or the name of the producer. Always keep in mind that only a computer professional should ever directly delete entries in the Windows Registry.
What to do if a program does not uninstall
The easiest way to remove any kind of software cleanly and accurately is to use an uninstaller tool. Because the uninstaller automatically creates a backup, there is no risk of anything going wrong.
Last but not least
If Windows not working quite right for you, or if startup is taking a long time, or sgtray.exe is causing problems for you, a good Windows diagnostic tool may very well help. This is especially effective when it comes to older computers that have accumulated vast quantities of "garbage data" as the result of many software installs and uninstalls.