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What does the pcdsrvc_x64.pkms file do?

The pcdsrvc_x64.pkms process is also known as Kernel Driver or, as the case may be, PCDSRVC{B13A77D3-1EFB46EC-06020300}_0 - PCDR Kernel Mode Service Helper Driver and is a part of Dell SupportAssist or, as the case may be, Hardware Diagnostic Tools. This software is produced by PC-Doctor (www.pc-doctor.com). An obsolete or defective version of pcdsrvc_x64.pkms can cause problems for your computer that can range from slowness to error messages such as these:

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What you should know about pcdsrvc_x64.pkms Kernel driver

pcdsrvc_x64.pkms is not part of Windows, but it is important nonetheless. Pcdsrvc_x64.pkms is found in a subdirectory of "C:\Program Files". Frequently occurring are file sizes such as 25,584 bytes (81% of all these files), 56,192 bytes, 23,536 bytes or, as the case may be, 25,072 bytes.
If necessary, you can manually stop or start this driver in the Device Manager. The Device Manager can be found in Windows Control Panel under Hardware and Sound/Devices and Printers/Device Manager. The driver facilitates access to your computer's hardware and accessories. The producer of the file is registered with a certificate authority. This confirms the genuineness of the file. It does not come from Microsoft and is not part of the operating system. This pcdsrvc_x64.pkms process does not appear as a visible window, but only in Task Manager. It does not supply any version information or other description. There is no concrete documentation available for this service. Pcdsrvc_x64.pkms possesses a digital signature from Verisign.com, which should confirm its trustworthiness. pcdsrvc_x64.pkms appears to be a file that was compressed by an EXE-Packer. This technique is often used by trojans to keep the file size small and also hamper debugging efforts. However, this in itself is not sufficient reason to presume malicious intent, since even well-intentioned, professional software producers take advantage of compressed files. For this reason, 47% of all experts consider this file to be a possible threat. The probability that it can cause harm is high.

If you see this file on your hard drive or in Windows Task Manager, please make sure that it is not a malicious variant. It's a fact that many trojans try to cloak their true identity by calling themselves pcdsrvc_x64.pkms. With the above information or by using tools like Security Task Manager you can determine if, in your case, the file is an undesirable variant.

What do other computer users say about pcdsrvc_x64?

The file spreads very slowly and does not often make an appearance. Therefore, feedback from other users is not yet available.

Summary: source: file.net

How to uninstall Dell SupportAssist or Hardware Diagnostic Tools

To remove Kernel driver from your computer, please follow the manual instructions below or use an automatic uninstaller product.

  1. Click the Windows Start Button. You find it in the lower left corner of the taskbar.
  2. Type the word uninstall.
  3. Click Add or remove programs.
  4. Now locate Dell SupportAssist or Hardware Diagnostic Tools in the list of displayed applications.
  5. Click the program, and then click Uninstall.
Remove software in Windows 10
pcdsrvc_x64.pkms Kernel driver fix

How to tell if pcdsrvc_x64.pkms (Kernel driver) was uninstalled cleanly

After uninstalling, restart your computer. Then start Windows Explorer and see if there is still a folder with the name of the software under C:\Program Files. Be sure to check the Registry as well for remnants of Kernel driver. To do this, start "Regedit", then look under "HKEY_LOCAL_MACHINE" > "Software" for Kernel driver or the name of the producer. Always keep in mind that only a computer professional should ever directly delete entries in the Windows Registry.

What to do if a program does not uninstall

The easiest way to remove any kind of software cleanly and accurately is to use an uninstaller tool. Because the uninstaller automatically creates a backup, there is no risk of anything going wrong.

Last but not least

If Windows not working quite right for you, or if startup is taking a long time, or pcdsrvc_x64.pkms is causing problems for you, a good Windows diagnostic tool may very well help. This is especially effective when it comes to older computers that have accumulated vast quantities of "garbage data" as the result of many software installs and uninstalls.

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