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What does the InstallHelper.exe file do?

The InstallHelper.exe process is also known as Install Helper and is a part of Logitech QuickCam Software or, as the case may be, BT Wireless Connection Manager. This software is produced by Motive Communications (www.motive.com) or, as the case may be, Logitech (www.logitech.com). An obsolete or defective version of InstallHelper.exe can cause problems for your computer that can range from slowness to error messages such as these:

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What you should know about InstallHelper.exe Install Helper

InstallHelper.exe is not a Windows system file and is known to frequently cause computer problems. The file InstallHelper.exe is found in a subdirectory of "C:\Users\USERNAME" or sometimes in a subdirectory of "C:\Program Files\Public Documents". Frequently occurring are file sizes such as 458,752 bytes (72% of all these files) or, as the case may be, 544,768 bytes.
The file does not contain any exact product information, as would normally be expected today. When Windows starts, this process is automatically started at the same time (Registry: MACHINE\Run, MACHINE\RunOnce). It does not come from Microsoft and is not part of the operating system. This InstallHelper.exe process does not appear as a visible window, but only in Task Manager. InstallHelper.exe is capable of modify other Windows tasks. For this reason, 56% of all experts consider this file to be a possible threat. The probability that it can cause harm is high.

If you see this file on your hard drive or in Windows Task Manager, please make sure that it is not a malicious variant. It's a fact that many trojans try to cloak their true identity by calling themselves InstallHelper.exe. With the above information or by using tools like Security Task Manager you can determine if, in your case, the file is an undesirable variant.

What do other computer users say about InstallHelper?

I searched for it and didn't find it, even though Spybot: Search & Destroy found this as a "registry inconsistency" in Advanced User Mode under "System Internals": Location: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\App Paths\InstallHelper.exe
nobodyz
TuneUp Utilities suggested me to suppress it
it keeps coming up all the time
can be part of Motive software from Alcatel Lucent installations, which may be used by BT Comms for their ADSL service modem/BT Home Hub software. (further information...)
PeterB
Doesn't seem to do anything except say it out of action
John Gazeley

Summary: 3 users judge InstallHelper.exe to be an essential file that should not be touched. However, 2 users consider this to be a suspicious process and would like to get rid of it. For this reason, 3 users have already deleted InstallHelper.exe. source: file.net

How to uninstall Logitech QuickCam Software or BT Wireless Connection Manager

InstallHelper.exe Install Helper fix

To remove Install Helper from your computer, please follow the manual instructions below or use an automatic uninstaller product.

  1. Click the Windows Start Button. In Windows 8, look for Control Panel.
  2. Click Control Panel.
  3. Click Uninstall a program.
  4. Look for Logitech QuickCam Software or BT Wireless Connection Manager in the list of available programs.
  5. Click Uninstall.

How to tell if InstallHelper.exe (Install Helper) was uninstalled cleanly

After uninstalling, restart your computer. Then start Windows Explorer and see if there is still a folder with the name of the software under C:\Program Files. Be sure to check the Registry as well for remnants of Install Helper. To do this, start "Regedit", then look under "HKEY_LOCAL_MACHINE" > "Software" for Install Helper or the name of the producer. Always keep in mind that only a computer professional should ever directly delete entries in the Windows Registry.

What to do if a program does not uninstall

The easiest way to remove any kind of software cleanly and accurately is to use an uninstaller tool. Because the uninstaller automatically creates a backup, there is no risk of anything going wrong.

Last but not least

If Windows not working quite right for you, or if startup is taking a long time, or InstallHelper.exe is causing problems for you, a good Windows diagnostic tool may very well help. This is especially effective when it comes to older computers that have accumulated vast quantities of "garbage data" as the result of many software installs and uninstalls.

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