What does the G2AProcessFactory.exe file do?
The G2AProcessFactory.exe process is also known as Citrix Online GoToAssist and is a part of GoToAssist. This software is produced by Citrix Online, a division of Citrix Systems (www.citrixonline.com). An obsolete or defective version of G2AProcessFactory.exe can cause problems for your computer that can range from slowness to error messages such as these:
- Citrix Online GoToAssist has stopped working. Windows is checking for a solution to the problem... (Windows 10, 8, 7)
- Citrix Online GoToAssist has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. (Windows 10, 8, 7)
- G2AProcessFactory.exe has encountered a problem and needs to close. (Windows XP)
- Access violation at address FFFFFFFF in module G2AProcessFactory.exe. Read of address 00000000.
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What you should know about G2AProcessFactory.exe Citrix Online GoToAssist
G2AProcessFactory.exe is not part of Windows, but it is important nonetheless. G2AProcessFactory.exe is found in a subdirectory of "C:\Program Files".
Frequently occurring are file sizes such as 99,624 bytes (75% of all these files) or, as the case may be, 99,880 bytes.
The program executes in the background, and can only be terminated using Windows Task Manager. The file possesses a digital signature from Verisign.com, which should confirm its trustworthiness. The file has a digital signature. This confirms that the producer has been registered with a certificate authority. The file does not come from Microsoft and is not part of the operating system. For this reason, 28% of all experts consider this file to be a possible threat. The probability that it can cause harm is high.
If you see this file on your hard drive or in Windows Task Manager, please make sure that it is not a malicious variant. It's a fact that many trojans try to cloak their true identity by calling themselves G2AProcessFactory.exe. With the above information or by using tools like Security Task Manager you can determine if, in your case, the file is an undesirable variant.
What do other computer users say about G2AProcessFactory?
The file spreads very slowly and does not often make an appearance. Therefore, feedback from other users is not yet available.
Summary: source: file.net
How to uninstall GoToAssist
To remove Citrix Online GoToAssist from your computer, please follow the manual instructions below or use an automatic uninstaller product.
- Click the Windows Start Button. In Windows 8, look for Control Panel.
- Click Control Panel.
- Click Uninstall a program.
- Look for GoToAssist in the list of available programs.
- Click Uninstall.
How to tell if G2AProcessFactory.exe (Citrix Online GoToAssist) was uninstalled cleanly
After uninstalling, restart your computer. Then start Windows Explorer and see if there is still a folder with the name of the software under C:\Program Files. Be sure to check the Registry as well for remnants of Citrix Online GoToAssist. To do this, start "Regedit", then look under "HKEY_LOCAL_MACHINE" > "Software" for Citrix Online GoToAssist or the name of the producer. Always keep in mind that only a computer professional should ever directly delete entries in the Windows Registry.
What to do if a program does not uninstall
The easiest way to remove any kind of software cleanly and accurately is to use an uninstaller tool. Because the uninstaller automatically creates a backup, there is no risk of anything going wrong.
Last but not least
If Windows not working quite right for you, or if startup is taking a long time, or G2AProcessFactory.exe is causing problems for you, a good Windows diagnostic tool may very well help. This is especially effective when it comes to older computers that have accumulated vast quantities of "garbage data" as the result of many software installs and uninstalls.
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