What does the eRAgent.exe file do?
The eRAgent.exe process is also known as eRecovery agent and is a part of eRecovery or, as the case may be, Acer Empowering Technology. This software is produced by Acer (www.acer.com). An obsolete or defective version of eRAgent.exe can cause problems for your computer that can range from slowness to error messages such as these:
- eRecovery agent has stopped working. Windows is checking for a solution to the problem... (Windows 10, 8, 7)
- eRecovery agent has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. (Windows 10, 8, 7)
- eRAgent.exe has encountered a problem and needs to close. (Windows XP)
- Access violation at address FFFFFFFF in module eRAgent.exe. Read of address 00000000.
Free PC Check
Scan your computer today at no charge with the Windows Repair Tool. This tool helps repair Windows and helps it run faster.
What you should know about eRAgent.exe eRecovery agent
eRAgent.exe is not a Windows system file and is known to frequently cause computer problems. The file eRAgent.exe is found in a subdirectory of "C:\Program Files".
Frequently occurring are file sizes such as 425,984 bytes (50% of all these files), 421,888 bytes or, as the case may be, 393,216 bytes.
The program executes in the background, and can only be terminated using Windows Task Manager. This process is initiated as part of Windows start-up (Registry: MACHINE\Run). This file is no part of Microsoft Windows. ERAgent.exe is capable of record keystrokes. For this reason, 50% of all experts consider this file to be a possible threat. The probability that it can cause harm is high.
If you see this file on your hard drive or in Windows Task Manager, please make sure that it is not a malicious variant. It's a fact that many trojans try to cloak their true identity by calling themselves eRAgent.exe. With the above information or by using tools like Security Task Manager you can determine if, in your case, the file is an undesirable variant.
What do other computer users say about eRAgent?
|located under C:\Acer\Empowering Technology\eRecovery\ |
|Nothing except I keep getting it on Startup |
|an invalid argument was encountered |
|Comes up msg. when CPU turned on - Windows XP |
| Kaspersky told me Microsoft were working with them to overcome the problem. |
Summary: 2 users judge eRAgent.exe to be an essential file that should not be touched. For this reason, one user has already deleted eRAgent.exe. source: file.net
How to uninstall eRecovery or Acer Empowering Technology
To remove eRecovery agent from your computer, please follow the manual instructions below or use an automatic uninstaller product.
- Click the Windows Start Button. You find it in the lower left corner of the taskbar.
- Type the word uninstall.
- Click Add or remove programs.
- Now locate eRecovery or Acer Empowering Technology in the list of displayed applications.
- Click the program, and then click Uninstall.
How to tell if eRAgent.exe (eRecovery agent) was uninstalled cleanly
After uninstalling, restart your computer. Then start Windows Explorer and see if there is still a folder with the name of the software under C:\Program Files. Be sure to check the Registry as well for remnants of eRecovery agent. To do this, start "Regedit", then look under "HKEY_LOCAL_MACHINE" > "Software" for eRecovery agent or the name of the producer. Always keep in mind that only a computer professional should ever directly delete entries in the Windows Registry.
What to do if a program does not uninstall
The easiest way to remove any kind of software cleanly and accurately is to use an uninstaller tool. Because the uninstaller automatically creates a backup, there is no risk of anything going wrong.
Last but not least
If Windows not working quite right for you, or if startup is taking a long time, or eRAgent.exe is causing problems for you, a good Windows diagnostic tool may very well help. This is especially effective when it comes to older computers that have accumulated vast quantities of "garbage data" as the result of many software installs and uninstalls.