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How to eliminate eeCtrl driver problems

The eeCtrl.sys (Symantec Eraser Control driver) file is a Windows driver. Generally, drivers are used by Windows to enable internal components like graphic cards and drives, or external devices, such as printers, backup media or input devices.
Click here to check if you need to update your eeCtrl driver.

The eeCtrl.sys process is also known as Symantec Eraser Control Driver and is a part of Symantec Eraser Control driver or, as the case may be, ERASER ENGINE. This software is produced by Symantec (www.symantec.com). An obsolete or defective version of eeCtrl.sys can cause problems for your computer that can range from slowness to error messages such as these:

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What you should know about eeCtrl.sys Symantec Eraser Control driver

eeCtrl.sys is not part of Windows, but it is important nonetheless. EeCtrl.sys is found in a subdirectory of "C:\Program Files\Public Documents". Frequently occurring are file sizes such as 371,248 bytes (40% of all these files), 385,072 bytes as well as 6 other variants.
If necessary, you can manually stop or start this driver in the Device Manager. The Device Manager can be found in Windows Control Panel under Hardware and Sound/Devices and Printers/Device Manager. The driver facilitates access to your computer's hardware and accessories. This process does not appear as a visible window, but only in Task Manager. EeCtrl.sys possesses a digital signature from Verisign.com, which should confirm its trustworthiness. The producer of the file is registered with a certificate authority. This confirms the genuineness of the file. For this service - unlike Windows' own system services - there is no good description available. The file is no part of Microsoft Windows. For this reason, 19% of all experts consider this file to be a possible threat. The probability that it can cause harm is high.

If you see this file on your hard drive or in Windows Task Manager, please make sure that it is not a malicious variant. It's a fact that many trojans try to cloak their true identity by calling themselves eeCtrl.sys. With the above information or by using tools like Security Task Manager you can determine if, in your case, the file is an undesirable variant.

What do other computer users say about eeCtrl?

It is installed with Norton Antivirus\SystemWorks 2007 Beta's
Mike G
I have previously had Norton Internet Security 2006 installed, now its uninstalled but i still get an error in my logs regarding this service. The info in the registry (under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_EECTRL) cannot be removed for some strange reason. Seems to be locked. The service is not visible in my service manager. I have sent this information to Symantec, asking for help.
Anna Eriksson
its the Symantec Eraser Control Driver. Found in \Program Files\Common Files\Symantec Shared\EENGINE
Nick A
installed with symantec AV corporate edition in shared folder
Thomas Zucker-Scharff
Removed with Norton's uninstaller for Anti-Virus. (further information...)
Installed with Symantec Endpoint 12.1...did not successfully remove on uninstall, required Symantec's 'CleanWipe' utility to remove.
Jim Lee

Summary: 5 users judge eeCtrl.sys to be an essential file that should not be touched. However, one user considers this to be a suspicious process and would like to get rid of it. source: file.net

How to uninstall Symantec Eraser Control driver or ERASER ENGINE

eeCtrl.sys Symantec Eraser Control driver fix

To remove Symantec Eraser Control driver from your computer, please follow the manual instructions below or use an automatic uninstaller product.

  1. Click the Windows Start Button. In Windows 8, look for Control Panel.
  2. Click Control Panel.
  3. Click Uninstall a program.
  4. Look for Symantec Eraser Control driver or ERASER ENGINE in the list of available programs.
  5. Click Uninstall.

How to tell if eeCtrl.sys (Symantec Eraser Control driver) was uninstalled cleanly

After uninstalling, restart your computer. Then start Windows Explorer and see if there is still a folder with the name of the software under C:\Program Files. Be sure to check the Registry as well for remnants of Symantec Eraser Control driver. To do this, start "Regedit", then look under "HKEY_LOCAL_MACHINE" > "Software" for Symantec Eraser Control driver or the name of the producer. Always keep in mind that only a computer professional should ever directly delete entries in the Windows Registry.

What to do if a program does not uninstall

The easiest way to remove any kind of software cleanly and accurately is to use an uninstaller tool. Because the uninstaller automatically creates a backup, there is no risk of anything going wrong.

Last but not least

If Windows not working quite right for you, or if startup is taking a long time, or eeCtrl.sys is causing problems for you, a good Windows diagnostic tool may very well help. This is especially effective when it comes to older computers that have accumulated vast quantities of "garbage data" as the result of many software installs and uninstalls.

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