What does the CenturyLinkTouchPointAgent.exe file do?
The CenturyLinkTouchPointAgent.exe process is also known as DesktopAgentTray and is a part of CenturyLink Installer. This software is produced by CenturyLink. An obsolete or defective version of CenturyLinkTouchPointAgent.exe can cause problems for your computer that can range from slowness to error messages such as these:
- DesktopAgentTray has stopped working. Windows is checking for a solution to the problem... (Windows 10, 8, 7)
- DesktopAgentTray has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. (Windows 10, 8, 7)
- CenturyLinkTouchPointAgent.exe has encountered a problem and needs to close.
- Access violation at address FFFFFFFF in module CenturyLinkTouchPointAgent.exe. Read of address 00000000.
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What you should know about CenturyLinkTouchPointAgent.exe DesktopAgentTray
CenturyLinkTouchPointAgent.exe is not part of Windows, but it is important nonetheless. CenturyLinkTouchPointAgent.exe is found in a subdirectory of "C:\Program Files".
Frequently occurring are file sizes such as 48,616 bytes (50% of all these files), 46,208 bytes or, as the case may be, 46,760 bytes.
The producer of the file is registered with a certificate authority. This confirms the genuineness of the file. This CenturyLinkTouchPointAgent program is initiated as part of Windows start-up (Registry: MACHINE\Run). It was developed by a so-called third party provider - and not by Microsoft. The application does not have a visible window, and does not appear on the taskbar. It possesses a digital signature from Verisign.com, which should confirm its trustworthiness. CenturyLinkTouchPointAgent.exe appears to be a file that was compressed by an EXE-Packer. This technique is often used by trojans to keep the file size small and also hamper debugging efforts. However, this in itself is not sufficient reason to presume malicious intent, since even well-intentioned, professional software producers take advantage of compressed files. For this reason, 32% of all experts consider this file to be a possible threat. The probability that it can cause harm is high.
If you see this file on your hard drive or in Windows Task Manager, please make sure that it is not a malicious variant. It's a fact that many trojans try to cloak their true identity by calling themselves CenturyLinkTouchPointAgent.exe. With the above information or by using tools like Security Task Manager you can determine if, in your case, the file is an undesirable variant.
What do other computer users say about CenturyLinkTouchPointAgent?
The file spreads very slowly and does not often make an appearance. Therefore, feedback from other users is not yet available.
Summary: source: file.net
How to uninstall CenturyLink Installer
To remove DesktopAgentTray from your computer, please follow the manual instructions below or use an automatic uninstaller product.
- Click the Windows Start Button. You find it in the lower left corner of the taskbar.
- Type the word uninstall.
- Click Add or remove programs.
- Now locate CenturyLink Installer in the list of displayed applications.
- Click the program, and then click Uninstall.
How to tell if CenturyLinkTouchPointAgent.exe (DesktopAgentTray) was uninstalled cleanly
After uninstalling, restart your computer. Then start Windows Explorer and see if there is still a folder with the name of the software under C:\Program Files. Be sure to check the Registry as well for remnants of DesktopAgentTray. To do this, start "Regedit", then look under "HKEY_LOCAL_MACHINE" > "Software" for DesktopAgentTray or the name of the producer. Always keep in mind that only a computer professional should ever directly delete entries in the Windows Registry.
What to do if a program does not uninstall
The easiest way to remove any kind of software cleanly and accurately is to use an uninstaller tool. Because the uninstaller automatically creates a backup, there is no risk of anything going wrong.
Last but not least
If Windows not working quite right for you, or if startup is taking a long time, or CenturyLinkTouchPointAgent.exe is causing problems for you, a good Windows diagnostic tool may very well help. This is especially effective when it comes to older computers that have accumulated vast quantities of "garbage data" as the result of many software installs and uninstalls.
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