What does the BTHelpNotifier.exe file do?
The BTHelpNotifier.exe process is also known as mcci+McciTrayApp or, as the case may be, BTHelpNotifier Module and is a part of BT Broadband Desktop Help or, as the case may be, BT Home Hub. This software is produced by Alcatel-Lucent (www.alcatel-lucent.com) or, as the case may be, Motive (www.alcatel-lucent.com/motive). An obsolete or defective version of BTHelpNotifier.exe can cause problems for your computer that can range from slowness to error messages such as these:
- mcci+McciTrayApp has stopped working. Windows is checking for a solution to the problem... (Windows 10, 8, 7)
- mcci+McciTrayApp has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. (Windows 10, 8, 7)
- BTHelpNotifier.exe has encountered a problem and needs to close.
- Access violation at address FFFFFFFF in module BTHelpNotifier.exe. Read of address 00000000.
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What you should know about BTHelpNotifier.exe mcci+McciTrayApp
BTHelpNotifier.exe is not part of Windows, but it is important nonetheless. The file BTHelpNotifier.exe is found in a subdirectory of "C:\Program Files".
Frequently occurring are file sizes such as 1,584,640 bytes (33% of all these files), 3,457,424 bytes as well as 4 other variants.
The file was developed by a so-called third party provider - and not by Microsoft. This file contains no information about the producer or the version. This BTHelpNotifier.exe process does not have a visible window, and does not appear on the taskbar. This particular software is initiated as part of Windows start-up (Registry: MACHINE\Run).
BTHelpNotifier.exe is capable of supervise programs.
For this reason, 42% of all experts consider this file to be a possible threat. The probability that it can cause harm is high.
If you see this file on your hard drive or in Windows Task Manager, please make sure that it is not a malicious variant. It's a fact that many trojans try to cloak their true identity by calling themselves BTHelpNotifier.exe. With the above information or by using tools like Security Task Manager you can determine if, in your case, the file is an undesirable variant.
What do other computer users say about BTHelpNotifier?
| Well documented BT Yahoo application | |
| HELP FOR BT BROADBAND | |
| Helps to maintain and configure you BT Broadband connection J.B.L | |
| BT Broadband Desktop Help (further information...) ken | |
| BT online help programme. allows BT systems to run through potential connection problems |
Summary: 9 users judge BTHelpNotifier.exe to be an essential file that should not be touched. 3 users consider it harmless. However, 2 users consider this to be a suspicious process and would like to get rid of it. For this reason, 2 users have already deleted BTHelpNotifier.exe. source: file.net
How to uninstall BT Broadband Desktop Help or BT Home Hub
To remove mcci+McciTrayApp from your computer, please follow the manual instructions below or use an automatic uninstaller product.
- Click the Windows Start Button. You find it in the lower left corner of the taskbar.
- Type the word uninstall.
- Click Add or remove programs.
- Now locate BT Broadband Desktop Help or BT Home Hub in the list of displayed applications.
- Click the program, and then click Uninstall.
How to tell if BTHelpNotifier.exe (mcci+McciTrayApp) was uninstalled cleanly
After uninstalling, restart your computer. Then start Windows Explorer and see if there is still a folder with the name of the software under C:\Program Files. Be sure to check the Registry as well for remnants of mcci+McciTrayApp. To do this, start "Regedit", then look under "HKEY_LOCAL_MACHINE" > "Software" for mcci+McciTrayApp or the name of the producer. Always keep in mind that only a computer professional should ever directly delete entries in the Windows Registry.
What to do if a program does not uninstall
The easiest way to remove any kind of software cleanly and accurately is to use an uninstaller tool. Because the uninstaller automatically creates a backup, there is no risk of anything going wrong.
Last but not least
If Windows not working quite right for you, or if startup is taking a long time, or BTHelpNotifier.exe is causing problems for you, a good Windows diagnostic tool may very well help. This is especially effective when it comes to older computers that have accumulated vast quantities of "garbage data" as the result of many software installs and uninstalls.
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